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Frequently Asked Questions

Everything you need to know before you arrive to maximize your experience

About the Experience

It's a 360° journey that puts an audience at the center of a story. For Theater of the Mind, intimate groups of only 16 people per performance time will be led through a 15,000-square-foot installation of intriguing environments. You will be invited to participate in unique sensory experiences inspired by neuroscience. Due to the visceral, personal nature of immersive work, no two participants will have the same experience.

Theater of the Mind opened on March 11th. For dates and availability please click here

Theater of the Mind is located on the Chicago River in the historic Reid Murdoch building. The entrance is located at 333 North LaSalle Street in Chicago's River North downtown neighborhood.

Theater of the Mind is approximately 75 minutes.

This performance includes moments of both sitting and standing. Seating will be available as necessary throughout the experience.

No. Theater of the Mind is an immersive experience co-created by David Byrne and writer Mala Gaonkar. While David will not be a performer in this piece, you will get to know a new side of him as a creative artist beyond his music and Broadway work.

Learn more about David and Mala or visit www.davidbyrne.com.

Yes! We are endlessly grateful to our many partner labs, who provided vital reference and checks to us throughout our development process: Geraint Rees (UCL), Patrick Haggard (UCL), Ana Tajadura-Jiménez (UCL), Sally Linkenauger (University of Lancaster), Shin Shimojo (Caltech), Sam Schwarzkopf (UCL), Beau Lotto (UCL), Stephen Macknik and Susana Martinez-Conde (SUNY), Henrik Ehrsson and Bjorn Van Der Voort (Karolinska Institutet), Diana Deutsch (UCSD), Richard Brown and Ted Koterwas (formerly San Francisco Exploratorium), BeAnotherLab (Barcelona), Dan Simmons (University of Illinois), Emile Bruneau (MIT), Daniela Schiller (Mount Sinai), David Carmel (University of Edinburgh), Steven Most (University of New South Wales), Bahador Bahrami (UCL), Sepideh Bazazi, Mahzarin Banaji (Harvard), Liz Phelps (NYU), Joshua Correll (Colorado), David Rand (Yale), Ernst Fehr (University of Zurich), Paul Glimcher (NYU), Fiery Cushman (Harvard), Joshua Green (Harvard), Jonathan Haidt (UV), Paul Bloom (Yale), Cristian Danescu-Niculescu-Mizil (Cornell), Lars Hall and Petter Johansson (Lund University), Patrick Cavanagh (Dartmouth), John Reynolds (Salk Institute), Alexander Todorov (Princeton), Chris Frith (UCL). Our scientific consultants Julia Harris and Elisabeth Engl were indispensable references as well.

Accessibility, Mobility & Sensory Information

Theater of the Mind is not a passive performance you watch from a seat.

You will need to move around the space among multiple environments with your fellow attendees. We recommend wearing comfortable shoes and clothes. There are some limited seating options throughout the experience.

Theater of the Mind can accommodate one wheelchair or large mobility device per time slot (16 total people per slot). There is a wheelchair ramp and an accessible restroom available. The entirety of the experience is ADA accessible.

We are pleased to welcome task-trained service animals. No other animals are allowed. Please note: Theater of the Mind is a high sensory experience that may be uncomfortable for service animals who are sensitive to sudden noises, flashing lights or loud music.

Theater of the Mind is based on and includes perceptual phenomena. Your Guide will invite you to participate in a series of experiences you will see, hear, taste and feel.

If you have any food allergies, please decline the edible portions of this experience.

If you have specific questions regarding the sensory aspects of the experience, we are happy to answer them! Please feel free to contact Access@GoodmanTheatre.org.

Theater of the Mind utilizes immersive, non-traditional theatrical storytelling that moves the audience through different environments and theatrical spaces. Some of the spaces are large and open, and some spaces are smaller and constrained. Some spaces may be dizzying or disorienting. The experience includes cognitive and sensorial manipulations, including flashing and moving lights, and some adult themes. Patrons are able to exit the experience at any time if one of the spaces becomes disconcerting; we'll make our best effort to reunite you with your group later during the performance.

We invite you to use unique codes for discounted tickets to our shows with accessible services.

Relaxed performance: Wednesday, July 15 at 7:00pm

Click here for tickets to the Relaxed performance. If not automatically applied, enter code RELAXED in the promo field in the upper right-hand corner before selecting your tickets.

This relaxed performance is open to those who prefer a more flexible experience. It's designed to allow you to leave and re-enter performance spaces at any time with ease (and without judgement). If you need to step away but don't wish to leave the building entirely, there's a designated area to relax, socialize or just take a break. Important note: this is not a Sensory-Friendly performance. Theater of the Mind is a high-sensory experience that uses occasionally intense visual stimulation, music, noise, taste and smell throughout your 75-minute journey. If you'd like more information so you can decide if participating in the relaxed performance is right for you, reach out to Access@GoodmanTheatre.org.

American Sign Language-Interpreted performance: Thursday, July 16 at 7:00pm

Click here for tickets to the ASL performance. If not automatically applied, enter code SIGN in the promo field in the upper right-hand corner before selecting your tickets.

An ASL interpreter will accompany Deaf audience members throughout the Theater of the Mind experience.

Audio-Described performance: Wednesday, July 29 at 7:00pm

Click here for tickets to the audio-described performance. If not automatically applied, enter code AUDIO in the upper right-hand corner before selecting your tickets.

An Audio describer will provide live descriptions for blind and low vision guests throughout the Theater of the Mind experience, which will also incorporate a touch tour for audience members.

Advisories & Policies

Audiences must be 17 or older to attend unaccompanied. Patrons ages 10-16 may attend if accompanied by a guardian.

We are sorry, but audiences under 10 are not permitted to attend any performance.

Theater of the Mind utilizes immersive, non-traditional performance that moves the audience through different environments. Some of the spaces are large and open, and some spaces are small and constrained. Some spaces may be dizzying or disorienting. The experience includes cognitive and sensory manipulations, and some adult themes.

For a comprehensive and detailed sensory guide, click here. Please note, the sensory guide contains spoilers about the experience.

If you'd prefer to not see spoilers about the experience and have a specific question about sensory elements, please email Access@GoodmanTheatre.org.

Once the experience begins, there will be no late admittance. All sales are final, and refunds will not be issued to patrons who miss the experience due to tardiness. We recommend building in additional travel time to ensure a prompt arrival.

Due to certain aspects of the experience, cell phones, smart watches and other wearable devices that light up (such as Fitbits) must be completely turned off during the duration of the performance. To maximize the Theater of the Mind total immersion experience, we encourage you to opt-in to storing these devices in our free 12"x12", secure lockers located in the lobby.

An unattended coat rack is available for use in the lobby. In addition, there are 12"x12" lockers with locks in the lobby, available to use for free. You will carry your key with you throughout the experience. No bags or purses will be allowed inside the experience.

Theater of the Mind reserves the absolute right to eject anyone from the premises for inappropriate or disruptive behavior at any time without a refund, as well as reserves the right to refuse entry to anyone who appears intoxicated or under the influence, at the discretion of our staff.

Ticketing Details

Tickets start at $69, inclusive of all fees, vary by date and availability. Schedule is subject to change.

You can purchase tickets online anytime here, over the phone during the hours of 12 PM - 5 PM or at our physical box office located at The Goodman, 170 N. Dearborn, Chicago, IL, Tuesday-Sunday, 12 PM - 5 PM.

There is a limit of nine (9) tickets per order that can be purchased online. If you'd like to purchase more than 9 tickets, you can either complete two orders or call The Goodman box office at 312.443.3800. To purchase 16 or more tickets, including full buyouts, please see details under "Can I bring a group?".

Theater of the Mind owns and operates this official website, TheaterOfTheMindChicago.com.

Ticket buyers purchasing tickets from a ticket broker or any third party run the risk of overpaying and/or purchasing illegitimate tickets.

Patrons should be aware that, if they purchase from a ticket broker or any third party, Theater of the Mind is unable to replace lost or stolen tickets and is unable to contact patrons with information regarding time changes or other pertinent updates regarding the performance.

Absolutely! Theater of the Mind offers performance buyouts for groups (16 guests or more). Group buyouts save $10 on the published ticket price as well as waived service fees. Email Groups@GoodmanTheatre.org to inquire about availability.

In the event of a performance cancellation, please contact the box office to reschedule. If we are unable to find a suitable date to exchange to, a full refund of your purchase will be provided.

Should an emergency arise, we will do our best to rebook patrons to another performance. Please note this is strictly subject to availability and potential pricing adjustments.

All orders are final and non-refundable.

Yes! We currently have a number of great deals for audience members.*

Use code DATE for two tickets, two complimentary drinks at the Theater of the Mind bar, and a free dessert-for-two with dinner reservations at Nonnina restaurant, all for just $99. Valid for performance time slots starting at 8 pm on Wednesday and Thursday evenings.

Use code FRIDAY for $66 tickets for all Friday performances from 6pm onward.

Use code FRIENDS to buy 3 tickets and get 1 free. Valid for Saturday and Sunday performances 2 - 4:30pm.

Use code STUDENT for $39 tickets for all Friday and Sunday performances. Must show student ID upon arrival.

*Subject to availability. Not valid on previously purchased tickets.

Questions?

For further assistance, contact a box office representative by calling 312.443.3800 or emailing TicketServices@GoodmanTheatre.org.
BOX OFFICE HOURS: DAILY, 12 PM – 5 PM.

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